Terms of Service
Effective Date: May 14, 2025
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the PB&J Entertainment website (the "Service") operated by PB&J Entertainment, LLC ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.
1. Scope of Services
PB&J Entertainment provides personalized musical compositions ("custom songs") created based on information and input submitted by customers. The final product includes original lyrics authored by our team and musical production generated using a combination of human direction and digital tools.
2. Orders and Turnaround
Orders are processed upon receipt of full payment and submission of a completed request form.
Standard delivery is typically fulfilled within 3–5 business days, depending on order volume and complexity. This timeline is an estimate and not guaranteed.
Customers may opt for Priority Delivery, which targets a delivery window of 1–2 business days. While we make every effort to meet this expedited timeline, fulfillment remains subject to availability and is not contractually guaranteed.
PB&J Entertainment reserves the right to adjust delivery timelines at its discretion, and customers will be notified in the event of unexpected delays.
3. Right to Decline
PB&J Entertainment reserves the right to decline any request for a custom song at its sole discretion. In such cases, a full refund will be issued.
4. Refund Policy
Refunds are issued if:
The custom song is not delivered.
PB&J Entertainment declines the request after payment has been made.
Refunds may be considered for dissatisfaction with a delivered product, but are not guaranteed. All such requests will be reviewed on a case-by-case basis.
5. Use and Ownership of Content
Customers are granted a non-exclusive, non-transferable license to use the delivered song for personal, non-commercial purposes only. This includes playing, sharing, and posting the song publicly. Commercial use, including resale or licensing, is not permitted without written consent.
PB&J Entertainment retains all intellectual property rights to the final product and reserves the right to publish, distribute, and use any completed work—including audio and accompanying visuals—for promotional, commercial, or archival purposes, unless otherwise agreed to in writing prior to production.
6. Content Standards and Preferences
Customers may request a "clean" or family-friendly version of the song by indicating their preference at the time of ordering. If no preference is indicated, PB&J Entertainment will assume full creative discretion.
7. Prohibited Conduct
Misuse of this website—including but not limited to spam, fraudulent submissions, harassment, or use of offensive language via contact forms—may result in access being blocked or reported to the appropriate authorities. We reserve the right to pursue legal remedies in cases of malicious or unlawful behavior.
8. Modifications to Terms
PB&J Entertainment may modify these Terms of Service at any time. Updated versions will be posted on this page. Continued use of the Service after changes constitutes acceptance of the revised Terms.